Welcome to Designerreps.is. By accessing or using our Website, you agree to comply with and be bound by the Terms & Conditions outlined below. Please review them carefully before placing an order.
Designerreps specializes in high-end 1:1 reproductions of luxury fashion, including apparel, handbags, footwear, and accessories, offering refined craftsmanship and design accuracy at accessible pricing.
1. General
These Terms & Conditions apply to all visitors, users, and customers of Designerreps.is.
By using our Website or placing an order, you acknowledge that you have read, understood, and agreed to all policies referenced herein.
We reserve the right to update, revise, or modify these Terms & Conditions at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of the updated terms.
2. Product Information
Designerreps offers premium 1:1 reproduction fashion products crafted with close attention to design accuracy, materials, construction, and functionality.
We strive to ensure all product descriptions, images, sizing information, and videos accurately represent the items offered. However, slight variations may occur due to:
- Manufacturing batches
- Lighting conditions or screen display differences
- Hand-measured sizing tolerances
- Material or hardware updates
Such variations are considered normal and do not constitute defects.
If a significant discrepancy is identified after an order is placed, we reserve the right to contact you before processing the order.
3. Orders & Payments
By placing an order, you confirm that:
- All information provided is accurate, complete, and current
- You are authorized to use the selected payment method
- You understand that processing times may vary due to stock availability, order volume, and quality inspection procedures
Designerreps reserves the right to cancel or refuse any order due to payment issues, suspected fraud, policy violations, pricing errors, or inventory limitations.
4. Shipping & Delivery
We ship worldwide through trusted third-party logistics partners. Estimated delivery times may vary depending on destination and shipping method selected.
Please note:
- Customs clearance delays or courier disruptions are outside our control
- Customers are responsible for providing accurate shipping information
- Orders returned due to incorrect or incomplete addresses may incur additional shipping fees
- Tracking details will be provided once the order has been dispatched
5. Return & Refund Policy
Our Return & Refund Policy is designed to ensure fairness and transparency.
Eligibility for Returns
To qualify for a return, the item must:
- Be unused, unworn, and in original condition
- Include all original tags, packaging, and protective materials
- Be accompanied by proof of purchase (order number or invoice)
Accepted Return Reasons
Returns are accepted only in the following cases:
- Wrong item received
- Item received damaged or defective
- Significant deviation from product description
Returns are not accepted for reasons such as change of preference, minor variations, or sizing issues, unless exceptional circumstances apply. Size guidance is available prior to purchase.
Refund Processing
Once a return is received and inspected:
- You will be notified of approval or rejection
- Approved refunds will be issued to the original payment method
- Please allow 3–7 business days for processing by your bank or payment provider
Return Shipping Costs
- Return shipping fees are the responsibility of the customer
- In approved exchange cases, Designerreps will cover the cost of sending the replacement item
6. Order Cancellation
Orders may be canceled only before shipment.
Once an order has been shipped, it cannot be canceled and will instead follow the standard return process (if eligible).
7. Customer Responsibilities
Customers are responsible for:
- Reviewing product descriptions, images, and sizing information before purchase
- Providing accurate shipping and contact details
- Following care instructions for garments, footwear, and accessories
8. Contact & Support
Our customer support team is available 24/7 to assist with order inquiries, returns, or general questions.
If live support is unavailable, please leave a message or email us, and we will respond as soon as possible.
9. Limitation of Liability
Designerreps shall not be held liable for delays, losses, or damages resulting from:
- Third-party courier or logistics services
- Customs inspections or clearance procedures
- Improper use, storage, or care of products
Our total liability is strictly limited to the value of the purchased item.
10. Acceptance of Terms
By continuing to access or use Designerreps.is, you confirm your acceptance of these Terms & Conditions.
If you do not agree, please discontinue use of the Website immediately.