At Designerreps, we aim to provide a smooth and reliable shipping experience worldwide. Please review the details below before placing your order.
Shipping Responsibility
- Customers are responsible for providing accurate and complete shipping information at checkout.
- Designerreps is not responsible for delivery issues caused by incorrect or incomplete addresses.
- Customers are responsible for any customs duties, import taxes, or clearance fees imposed by local authorities.
- To help minimize potential import charges, all parcels are declared as low-value “gifts.”
- All orders are shipped directly from our Hong Kong fulfillment warehouse.
Order Processing & Tracking
- Orders are processed within 2–4 business days after payment confirmation.
- Once shipped, a tracking number will be sent via email.
- Tracking information may take up to 3–5 business days to become active on the carrier’s website.
- In certain countries or regions, shipments may experience delays due to customs inspection or clearance procedures.
Shipping Protection
If, for any reason, your package is lost in transit or fails to be delivered, Designerreps will cover the cost of reshipment after verification with the carrier.
Shipping Costs
- Free Shipping and Paid Fast Shipping options are available.
- Shipping costs are automatically calculated at checkout based on your destination and selected shipping method.
- Rates vary according to international shipping zones.
Estimated Delivery Times
- Processing Time: 2–4 business days
- Fast Shipping: 6–8 business days
- Standard Shipping: 10–15 business days
Please note:
- Some products may require extended processing times due to high demand or limited production runs.
- Delivery timeframes may increase during peak seasons, holidays, or promotional periods.